Mixer MG10XU not recognized by windows 10

AG is a multi-purpose, high-resolution mixer and USB audio interface designed to elevate the creative, audio experience for webcasters / podcasters, gamers, mobile musicians, music producers and more. This section is also for Yamaha's MG series of mixers.

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cesar lighthouse
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Mixer MG10XU not recognized by windows 10

Unread post by cesar lighthouse » Mon Apr 08, 2019 5:25 am

Greetings, I am having problems with connecting the mixer to my windows 10 64b through USB.
The system does not recognize the mixer even after installing the yamaha/steinberg driver.
Has anyone else faced this problem?
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Saul
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Re: Mixer MG10XU not recognized by windows 10

Unread post by Saul » Mon Apr 08, 2019 11:41 am

Hi cesar, welcome to the forums :)

It has often been the case with Yamaha's USB drivers that they can be problematic. I guess this is simply because of the wide amount of pc configurations there are out there and it is difficult when testing to allow for every single pc setup. However there is usually a way to get these things up and running.

Normally what you would do is:
  • Make sure the MG10XU is NOT connected to the PC.
  • Install the Yamaha USB driver.
  • Restart your computer.
  • Plug in the MG10XU and turn it on
Then either one of two things will happen. Windows will detect the MG10XU and continue to finalise the install or there may be nothing else to install and Windows will just recognise the MG10XU without any further interaction from you.

You should be able to see the MG10XU in your Windows 10 Settings/Devices or Settings/System.

You may have already done all that so let us know if this is the case and perhaps we can go through a few other things?
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Re: Mixer MG10XU not recognized by windows 10

Unread post by parametric » Mon Apr 08, 2019 9:13 pm

Hi Cesar . . .

If what <Saul> has described does not work, I would advise to go into Device manager and de-install the existing driver first.

Windows often will not want to let go the existing driver - despite you installing a different one.

Removing the old one will force Windows to reconsider ;)

ATB

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