Problem with Thr Remote and iPad

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Fabio
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Joined: Sun Nov 08, 2020 1:09 pm
Location.: Italy

Problem with Thr Remote and iPad

Unread post by Fabio »

Hello, I have a problem, I have updated my iPad and iPhone to iOS 14.2 and now my thr remote app keeps dropping connection. I have reinstalled the app but it dosen’t work. Before iOS and iPadOS update it worked fine. The amp has the new firmware. Anyone else having this issue? Any idea to solve the problem? Thanks.


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Thsch
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Joined: Fri Jan 03, 2020 11:10 pm

Re: Problem with Thr Remote and iPad

Unread post by Thsch »

I have the same issues after upgrading to iOS 14.2 on my iPhone and iPad.
There seems to be any changes made in Core MIDI / Bluetooth in iOS by Apple.
I have seen user reports about issues also with other MIDI based application (e.g. in the Forum for MidiDesigner).

But I have no idea if this is considered an iOS bug or all MIDI apps need some code changes.
Last edited by Thsch on Sun Nov 15, 2020 5:33 pm, edited 1 time in total.


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psonic
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Location.: Italy - Roma
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Re: Problem with Thr Remote and iPad

Unread post by psonic »

Same problem with iOS 14.2 (iPhone 11pro) and latest THR firmware. I've the THR30II

No problems with my old iPad (iOS 12.4.8 ) and Android 9


bass and guitar player. THR30II Wireless
MartinZ
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Re: Problem with Thr Remote and iPad

Unread post by MartinZ »

Problems with iOS14.2 are caused by iOS. Not only Yamaha App has this problems.
I heard, Yamaha is trying to find some work around for this.


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psonic
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Re: Problem with Thr Remote and iPad

Unread post by psonic »

MartinZ wrote: Tue Nov 17, 2020 8:20 pm Problems with iOS14.2 are caused by iOS. Not only Yamaha App has this problems.
I heard, Yamaha is trying to find some work around for this.
i supposed this was the problem. it worked fine with previous iOS


bass and guitar player. THR30II Wireless
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jcstritt
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Joined: Fri Aug 14, 2020 4:55 pm
Location.: Fribourg - Switzerland

Re: Problem with Thr Remote and iPad

Unread post by jcstritt »

Same problem with iOS 14.2 at 25.11.2020. Please Yamaha react !
Can we return to an older release of iOS ?


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psonic
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Re: Problem with Thr Remote and iPad

Unread post by psonic »

I'be written to Yamaha Italy, they answered that they are working for un update of the iOS APP

this is the answer - in Italian -

Gentile utente,
purtroppo ogni qualvolta vengono aggiornati i sietmi operativi devono essere aggiornate le app e i software. Non è mai consigliato aggiornare i firmware immediatamente dopo il loro rilascio, alcune app e software potrebbero non essere supportate.
In ogni caso il team Yamaha e al lavoro per aggiornare l'app

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bass and guitar player. THR30II Wireless
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Jed
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Joined: Sat Nov 28, 2020 1:00 am
Location.: Uk

Re: Problem with Thr Remote and iPad

Unread post by Jed »

I too am having connection issues. My THR 30 arrived last week and whilst I was getting to know it all seemed ok with the app in general. Now the app freezes after a couple of seconds.. I have tried ‘forgetting’ the Bluetooth setting, i have reinstalled the app, I have factory rest the thr30, I have tried from 3 separate current iOS devices: always the app freezes or drops connection.


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Jed
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Joined: Sat Nov 28, 2020 1:00 am
Location.: Uk

Re: Problem with Thr Remote and iPad

Unread post by Jed »

I have done a bit more testing and my conclusion is the app clearly does not work with iOS 14.2 but works fine with iOS 14.1. I have done many factory resets, reinstalled the remote app, re-paired the Thr, reset network settings etc. With iPad and iPhone on iOS 14.2 the app loses connection and cannot reconnect. With an older iPad and iPhone on 14.1 all works well.


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seveneleven
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Joined: Wed Dec 02, 2020 12:59 pm
Location.: Germany

Re: Problem with Thr Remote and iPad

Unread post by seveneleven »

@jed
Just received an answer from Yamaha's help desk: they told me, that iOS 14.2 has some issues with the Bluetooth stack and that they can't fix the problem from their side. I first doubted this reply but then I read you thread that you experience this issues since 14.2 and not with 14.1. Hence I think, we need to be patience till 14.x arrives.


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