I just got a THR10 last week. I love the little amp but am frustrated trying to get the Stienberg Cubase AI software going on my PC (Windows 10)
I received an activation code but when I enter it I get this error message:
CURRENTLY THERE IS NO ELICENSER CONNECTED TO YOUR COMPUTER WHICH YOU CAN DOWNLOAD YOUR LICENCE TO. PLEASE CONNECT AN APPROPRIATE USB E-LICENSER TO YOUR COMPUTER. IN CASE YOU DO NOT HAVE ANY USB ELICENSERS AVAILABLE AND WANT TO DOWNLOAD THE LICENCE TO A SO CALLED "SOFT E-LICENSER" PLEASE CONTACT THE SOFTWARE VENDOR OF YOUR PRODUCT TO LEARN HOW TO CREATE A SOFT E-LICENSER ON YOUR COMPUTER SYSTEM.
I tried a suggested uninstall/reinstall fix and an administrator maintenance check (turned up as "no problems") but I still get the same error message.
It sounds like I'm supposed to have some software from Yamaha but there was nothing in the box. I bought the amp brand new last week.
I did the driver download successfully before trying to install the Cubase AI.
Has anyone else experienced this? I don't think I can get the most out of this amp without the software. Very frustrating.
