Yamaha MODX Noisy Keys?

Covers the Yamaha MODX6, MODX7 and MODX8

Moderators: Derek, parametric, Saul

Does Your Yamaha MODX Have Unusually Noisy Keys?

Yes from new.
4
25%
Yes and developed over time
4
25%
No. Have not had any problems so far.
8
50%
 
Total votes: 16
User avatar Ireland
Saul
Site Admin
Site Admin
Posts: 11902
Joined: Sun Feb 01, 2004 1:00 am
Contact:

Re: Yamaha MODX Noisy Keys?

Unread post by Saul » Thu Jun 06, 2019 4:00 pm

Obviously a manufacturing fault there and given it was on a new keyboard as well as the new replacement you were going to receive, there really is no excuse for this, not from Yamaha.

Something is not right with the way these keyboards are put together and someone at Yamaha needs to take responsibility and sort it out now. All they are achieving by sticking to the "one off" excuse is driving people to buy other manufacturers keyboards. Or perhaps they hope some will just stump up the extra cash and buy a Montage instead?

I know I have defended this situation as being relatively limited against the amount of keyboards sold but I am sure Yamaha would agree that it is not acceptable for any keyboard to be like this right out of the box.
Saul
Site Admin
Subscribe To Our YouTube Channel!
Review Yamahamusicians.com on Trustpilot
Sign up to the Newsletter
Follow us on Twitter @YamahaMusicians
Follow Us On Facebook
Follow Us On Tumblr
Dowina Acoustic Guitars: Dowina Cabernet DC
Dowina Chardonnay GAC DS - Dowina Rustica GAC - Dowina Marus - Dowina Puella

CASIO PX-S1000/Vintage VE2000GG Gordon Giltrap/Ibanez AE245/Arturia Keylab 61 MKII/Arturia Analog Lab 3/Arturia Piano V2/Pianoteq 6 Pro/Apple iMac 27"/Logic Pro X/Ableton Live 10/Behringer QX1202USB Mixer/Presonus Eris 4.5 Active Monitors. Makro Racer
User avatar Spain
EB5AGV
Member
Member
Posts: 240
Joined: Sun Feb 25, 2018 11:02 pm
Contact:

Re: Yamaha MODX Noisy Keys?

Unread post by EB5AGV » Thu Jun 06, 2019 4:08 pm

Just incredible and really a shame for Yamaha. I am sure something has changed on those GHS keybeds, as older ones were not that bad
Jose Gavila

Yamaha DX7, TX81Z, DX11, 5x SY77, TG77, SPX990, SY85, A3000, AN1x, EX5, EX5R, EX7, MOTIF RACK XS, DGX660, Genos (and 1992' FJ1200 :mrgreen: )

Akai S5000
Arturia Keylab 61 MkII, Pigments, Analog Lab 4
Casio CT-X5000
Kawai K1, K1-II
Korg M1, Wavestation, X3, Triton Rack, Triton Le 76
Modartt Pianoteq 6 Stage
NI Komplete 12, Maschine Mk3, Komplete Kontrol S61 Mk2
Roland D-50, JV-1080, XV-3080, Fantom G6
Steinberg Cubase Pro 10, The Grand 3
StudioLogic SL88 Studio
User avatar Ireland
Saul
Site Admin
Site Admin
Posts: 11902
Joined: Sun Feb 01, 2004 1:00 am
Contact:

Re: Yamaha MODX Noisy Keys?

Unread post by Saul » Thu Jun 06, 2019 4:20 pm

Indeed Jose. I have heard mention of problems on other keyboards that use the same GHS keybed but not to this extent.

Yamaha used to be rock solid reliable. You knew that if you bought a Yamaha it would be well built and nothing would get past quality control. These days I am sad to say that is no longer true and Yamaha can't keep trading on their past reputation.

Only recently I did a video review of the Yamaha FG800M and found that the back of the neck was rough where it had not been sanded and smoothed properly. This is just not acceptable from such a prestigious brand. What on earth is going on?

https://yamahamusicians.com/yamaha-fg80 ... rs-guitar/
Saul
Site Admin
Subscribe To Our YouTube Channel!
Review Yamahamusicians.com on Trustpilot
Sign up to the Newsletter
Follow us on Twitter @YamahaMusicians
Follow Us On Facebook
Follow Us On Tumblr
Dowina Acoustic Guitars: Dowina Cabernet DC
Dowina Chardonnay GAC DS - Dowina Rustica GAC - Dowina Marus - Dowina Puella

CASIO PX-S1000/Vintage VE2000GG Gordon Giltrap/Ibanez AE245/Arturia Keylab 61 MKII/Arturia Analog Lab 3/Arturia Piano V2/Pianoteq 6 Pro/Apple iMac 27"/Logic Pro X/Ableton Live 10/Behringer QX1202USB Mixer/Presonus Eris 4.5 Active Monitors. Makro Racer
User avatar Canada
vertig0spin
Member
Member
Posts: 221
Joined: Tue Oct 09, 2018 3:15 am

Re: Yamaha MODX Noisy Keys?

Unread post by vertig0spin » Thu Jun 06, 2019 5:25 pm

Saul wrote:
Thu Jun 06, 2019 4:00 pm
Obviously a manufacturing fault there and given it was on a new keyboard as well as the new replacement you were going to receive, there really is no excuse for this, not from Yamaha.

Something is not right with the way these keyboards are put together and someone at Yamaha needs to take responsibility and sort it out now. All they are achieving by sticking to the "one off" excuse is driving people to buy other manufacturers keyboards. Or perhaps they hope some will just stump up the extra cash and buy a Montage instead?
Quality control issues was not something I had factored in to my decision to go with the Montage 8 over the MODX8; however after reading this thread, it would have been a deal breaker had I known and I would not even have considered the MODX8 to begin with. I spent many months trying to find a way to get the MODX8 to work for me and the main issue that was a deal breaker for me was how the GHS keybed triggers the various velocity layers of pianos incorrectly with no good fix to have them triggered properly & evenly across the keyboard.
I see in a quite a few demo videos of the MODX & Montage (especially with Piano libraries) that most of the players are quite light on their touch, so I find that it's often difficult for me to tell whether or not a piano library has the right sound I like when hitting keys in the mid to lowest bass notes with the highest forte velocity, because many times the players don't demonstrate this in the demos. In contrast to most demos, I have a very extreme range of playing from playing so lightly, barely touching the keys at times, to hitting up to 127 with a sledge hammer at other times, and everything in-between. :lol:
So, when reading about issues with the GHS keybed on here, I think it's a safe presumption to say that had I gone with the MODX8, I may likely have shred through many keybeds and had great frustration & regret in not paying double for the Montage 8!
User avatar United States of America
GregC
Member
Member
Posts: 49
Joined: Fri May 24, 2019 3:52 pm

Re: Yamaha MODX Noisy Keys?

Unread post by GregC » Thu Jun 06, 2019 5:34 pm

After 8 yrs of Kronos ownership, its difficult to me to accept that " All". MODX's sold over a period of time, lets say 1 month, "all" have a defective key bed. There could be a bad run or its somewhat sporadic. Then its bad luck for the buyer.

Obviously buyers can protect their purchase.

Electronic manufacturers of all types, over the decades have strived to prevent defects on a large scale. There is way to much at risk to produce a shoddy expensive product.
User avatar Ireland
Saul
Site Admin
Site Admin
Posts: 11902
Joined: Sun Feb 01, 2004 1:00 am
Contact:

Re: Yamaha MODX Noisy Keys?

Unread post by Saul » Thu Jun 06, 2019 6:48 pm

I would not think this issue affects ALL MODX's because as I have mentioned before, we very likely would have seen that reflected here on the forum. Of course we are not the only forum out there and there will be people who never visit a forum so it is reasonable to suppose the issue is wider spread than we see here.

With mass production comes issues but Yamaha pride themselves on quality control and this is what is letting them down at the moment. Remember many of these issues are on brand new keyboards straight out of the box which means they were put in the box with these issues present. Who passed them through QA? Are there in fact any humans doing the QA now? Apparently there are humans checking each acoustic guitar but then how did a brand new FG800M with a roughly finished neck pass inspection?

We can always cut companies some slack but it really depends on the company and Yamaha had consistently maintained high standards for decades. Why let that slip now? They really need to be all over this and make sure every single keyboard and guitar that leaves their production facilities does so in perfect condition.
Saul
Site Admin
Subscribe To Our YouTube Channel!
Review Yamahamusicians.com on Trustpilot
Sign up to the Newsletter
Follow us on Twitter @YamahaMusicians
Follow Us On Facebook
Follow Us On Tumblr
Dowina Acoustic Guitars: Dowina Cabernet DC
Dowina Chardonnay GAC DS - Dowina Rustica GAC - Dowina Marus - Dowina Puella

CASIO PX-S1000/Vintage VE2000GG Gordon Giltrap/Ibanez AE245/Arturia Keylab 61 MKII/Arturia Analog Lab 3/Arturia Piano V2/Pianoteq 6 Pro/Apple iMac 27"/Logic Pro X/Ableton Live 10/Behringer QX1202USB Mixer/Presonus Eris 4.5 Active Monitors. Makro Racer
User avatar United States of America
dfahrner
Posts: 8
Joined: Mon Oct 15, 2018 5:32 pm

Re: Yamaha MODX Noisy Keys?

Unread post by dfahrner » Sat Jun 08, 2019 1:17 am

One of the reasons people play "real" pianos is that they respond nicely to a huge range of touch and playing styles (Bill Evans to Cecil Taylor and everything in between), and there aren't many electronic keyboards that can even approach that...as I said in a reply above, the MODX8 works well for me in playing piano parts, the weighted key action, even though not the heaviest, has a good range of response, and (again to me) is well matched to the internal sampled sounds; as always, YMMV...and the slightly lighter key weight makes playing easier for us older musicians, and contributes to the instrument's overall light weight, another plus...

Still, I'd agree that the key noise problems that have been reported shouldn't happen in even a small sample of a new Yamaha product (and haven't in the past, generally)...but Saul, your comments here on the FG800 neck ("...just not acceptable...") seem a little different than in your FG800M review: there, you do mention a "slightly rough neck feel", but otherwise, it's a very positive review ("Slight concerns about the finish of the neck aside I would definitely buy one of these guitars myself")...of course, that was only a sample of one, and there have been more reports of the GHS keybed problem, but ???

df
User avatar Ireland
Saul
Site Admin
Site Admin
Posts: 11902
Joined: Sun Feb 01, 2004 1:00 am
Contact:

Re: Yamaha MODX Noisy Keys?

Unread post by Saul » Sat Jun 08, 2019 1:49 am

Well I would not buy an FG800 with a roughly finished neck. My comments about buying one myself were right on the money...but one that was finished properly as most are. The sound and playability of the guitar were not affected by the finish of the neck.

The same as I would not buy a MODX that had noisy keys...or any keyboard that had noisy keys for that matter.

The point is this is Yamaha, the company that we have for decades held up as the standard others should aspire to for build quality. They are letting things slip, not by a great margin but if you want to stay on top you need to maintain standards and clearly something is wrong somewhere.

The MODX has been out long enough that we should not now be seeing issues with noisy keys on new keyboards. The first batches, yeah it's not great but we can accept something was wrong and needed fixing but now, nearly 9 months later? Just shouldn't be happening.
Saul
Site Admin
Subscribe To Our YouTube Channel!
Review Yamahamusicians.com on Trustpilot
Sign up to the Newsletter
Follow us on Twitter @YamahaMusicians
Follow Us On Facebook
Follow Us On Tumblr
Dowina Acoustic Guitars: Dowina Cabernet DC
Dowina Chardonnay GAC DS - Dowina Rustica GAC - Dowina Marus - Dowina Puella

CASIO PX-S1000/Vintage VE2000GG Gordon Giltrap/Ibanez AE245/Arturia Keylab 61 MKII/Arturia Analog Lab 3/Arturia Piano V2/Pianoteq 6 Pro/Apple iMac 27"/Logic Pro X/Ableton Live 10/Behringer QX1202USB Mixer/Presonus Eris 4.5 Active Monitors. Makro Racer
Sweden
Macke
Member
Member
Posts: 26
Joined: Thu May 30, 2019 8:03 pm

Re: Yamaha MODX Noisy Keys?

Unread post by Macke » Sat Jun 08, 2019 4:30 pm

Hi all,

Related to the noisy key discussion, I recently got a brand new MODX7 which I noticed had a noisy key. Fortunately Yamaha have a Service Center in my town so it was fixed in less than a week. If I understood it correctly it was the felt that was incorrectly placed/cut which made the key sound like it was scratching against the inside of the keyboard when pressed/released. I can mention that the sound was quite subtle but I noticed it within the first few mins of testing on arrival. Now at least they might get some feedback on the issue.
User avatar Ireland
Saul
Site Admin
Site Admin
Posts: 11902
Joined: Sun Feb 01, 2004 1:00 am
Contact:

Re: Yamaha MODX Noisy Keys?

Unread post by Saul » Sat Jun 08, 2019 5:13 pm

Thanks for that info Macke. It does sound like plastic hitting plastic so could well be that the damping material is slipping in transit/not fixed correctly at the factory. That would definitely account for all those noisy keyboards out there. We are though left with the question of why Yamaha have not made alterations to the production process to make sure this is not happening?
Saul
Site Admin
Subscribe To Our YouTube Channel!
Review Yamahamusicians.com on Trustpilot
Sign up to the Newsletter
Follow us on Twitter @YamahaMusicians
Follow Us On Facebook
Follow Us On Tumblr
Dowina Acoustic Guitars: Dowina Cabernet DC
Dowina Chardonnay GAC DS - Dowina Rustica GAC - Dowina Marus - Dowina Puella

CASIO PX-S1000/Vintage VE2000GG Gordon Giltrap/Ibanez AE245/Arturia Keylab 61 MKII/Arturia Analog Lab 3/Arturia Piano V2/Pianoteq 6 Pro/Apple iMac 27"/Logic Pro X/Ableton Live 10/Behringer QX1202USB Mixer/Presonus Eris 4.5 Active Monitors. Makro Racer
Sweden
Macke
Member
Member
Posts: 26
Joined: Thu May 30, 2019 8:03 pm

Re: Yamaha MODX Noisy Keys?

Unread post by Macke » Sat Jun 08, 2019 11:34 pm

Saul wrote:
Sat Jun 08, 2019 5:13 pm
It does sound like plastic hitting plastic so could well be that the damping material is slipping in transit/not fixed correctly at the factory. That would definitely account for all those noisy keyboards out there. We are though left with the question of why Yamaha have not made alterations to the production process to make sure this is not happening?
Yeah Saul, that is really the main question. At least I've helped their statistics by reporting the issue.
User avatar United States of America
Fleer
Member
Member
Posts: 112
Joined: Wed Oct 17, 2018 11:12 pm

Re: Yamaha MODX Noisy Keys?

Unread post by Fleer » Sun Jun 16, 2019 2:43 am

I’m getting tired of waiting. If a MODX competitor shows up, I might as well go there.
User avatar United States of America
Kurzweil
Member
Member
Posts: 27
Joined: Tue Feb 26, 2019 10:18 pm

Re: Yamaha MODX Noisy Keys?

Unread post by Kurzweil » Mon Jun 17, 2019 1:36 pm

For the purpose of this post, I will refer to the mechanical/sensor assembly as the keybed and the entire unit as a keyboard. I have recently solved my problem of being afraid of buying the MODX 8. The keybed problem would likely persist long after the 90 day warranty expires, after all. So I instead bought a used Montage 8 a couple of weeks ago. Drove 750 miles to Youngstown Ohio to do so. Yamaha's unwillingness to provide any comment on these noisy key claims has scared away a previously committed potential MODX buyer. And I am very sad to have to give up the 30 lb weight.That was a strong incentive for using this to replace my out-of-date S-90. It would have been my first new synth since my buying a Roland RS-9 piano and a Kurzweil PX-1000 prior to that (1990's and 1980's). So my 20-plus year record of only buying used remains intact. The S-90 had already been sold when I first began hearing of issues or I would have just kept what I had. I never would have expected a problem like this to have been let run for half a year now by a manufacturer with Yamaha's previously sterling reputation. Boeing has owned its' little problem, after all. Of course, no MODX has killed to date.

My other issue was the balance hammer piano sample (Montage) being played on a graded hammer action (MODX). I admit that my ear would likely have never detected a problem but why go into something with known issues? This was my only opportunity to avoid a problem, after all. Once purchased, you own the problem.

This brings up a question. The digital piano industry has been touting graded hammer actions for over a decade now. Roland, Casio, and most Fatar keybed users (Korg, Kurzweil, StudioLogic) have been promoting this as a "feature". Most of Yamaha's stuff uses them also. Doesn't Clavinova use graded hammer actions? They are presumably more expensive since it significantly increases the (unique) part number count on the keybed. So why does the premier piano-synth manufacturer use balanced actions in its flagship model (i.e. Motif and Montage). Despite the MODX 8 keybed debacle, my confidence in Yamaha remains high. Still, why is Montage built with balanced hammers? I know that Roland has a similar reputation to Yamaha but they have never built acoustic pianos. Yamaha is the only digital piano manufacturer that is presumed to have a great deal of experience with the "real thing".
User avatar Germany
Stevie18
Product Specialist
Product Specialist
Posts: 241
Joined: Sun Sep 23, 2018 4:49 pm

Re: Yamaha MODX Noisy Keys?

Unread post by Stevie18 » Mon Jun 17, 2019 9:54 pm

Kurzweil wrote:
Mon Jun 17, 2019 1:36 pm
My other issue was the balance hammer piano sample (Montage) being played on a graded hammer action (MODX). I admit that my ear would likely have never detected a problem but why go into something with known issues? This was my only opportunity to avoid a problem, after all. Once purchased, you own the problem.
I think it is possible to change a piano sound on the MODX to feel natural to you even with the graded hammer action. As far as I can see a performance has enough possibilities to adapt to your liking.

And I don't think Yamaha could have "fixed" the sound before releasing the MODX. They do not want (and should not!) change performances after the release. They can add more firmware performances but they should not change them. And the MODX has all the sounds of the Montage unchanged which is very important for me! So changing the performances was not an option, but adding new ones was / is still. Maybe there are better balanced performances? If not, maybe it is worth trying to adapt the performances...
User avatar Germany
Stevie18
Product Specialist
Product Specialist
Posts: 241
Joined: Sun Sep 23, 2018 4:49 pm

Re: Yamaha MODX Noisy Keys?

Unread post by Stevie18 » Mon Jun 17, 2019 9:58 pm

Coming back to the original noise key issue. A colleague told me about his Yamaha P45 which has the GHS keyboard and the same issue. There are many videos on YouTube which exhibit this noise, for example https://www.youtube.com/watch?v=DfGiPYiUqUE. That sounds exactly as my MODX sounded! There are also several videos on how to repair this. So apparently this is not a new problem. It just used to appear after a couple of years and not a couple of weeks...
Post Reply

Return to “Yamaha MODX Forum”