UX16 MIDI TROUBLE BLUES

Anything to do with Midi. Controller Keyboards, Midi gear, software etc.

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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Mon Mar 11, 2019 9:11 pm

Saul wrote:
Sun Mar 10, 2019 10:36 pm
I think many of us forget how hard all this terminology is to understand if you are not familiar with it all. Just connecting something via USB can be a mystery for someone who only switches on the computer and checks email and browses the web. Also there are many different ways to explain something, personally I am what is known as a "Visual Learner". If I see something being done I understand it much easier than if I have to read about how to do it.

There is nothing wrong with using Studio One although as Michael mentioned if you want to do anything complex with it you might encounter problems with the lack of SysEx support but I don't think that is anything you need be concerned about at this stage of the game.

Anyway we will take it one step at a time and see how we get on.

What you said exactly. I am glad to see you are aware of this; it is similar with a concert pianist trying to explain complex time signatures to someone who knows nothing about music theory, and not seeing why the first time student is slow to catch up. I know very little music theory, only the bare minimums, but I know more than I know about computers, USBs, DAWs, music production etc. I have never been interested in any of these things, to be honest (bar the music theotry. It's daunting but fun) and exactly as you said, until about two years ago--when things soured between myself and a chap I used to work with (I did the creative bits; he did the production bits)--when I had no other recourse but to learn it myself, or wait for a producer/tech whiz to help me out of pure joy and for no charge to fall into my lap, and though I've got my head, hands, and a foot in the clouds being the chaotic creative type, I have one foot in the ground enough to be low on faith for the last option :lol: Before this, I used the computer for what you said--to browse the web and check my emails. I didn't even know what a folder was, I think. I am very happy I have come in contact with people like you, because it forces me to learn and improve, and as much as I can't say technology makes my heart beat faster like creative endeavours can, I have never regretted learning about it. I like to depend on myself for as much as I can, so a few learning curve-induced headaches are a small price to pay for that.

I also agree about the visual demonstrations being more conducive to learning than manuals. It's like driving a vehicle. For me, at least, I would remember easier a path to somewhere if I drove on it a few times than if I were just handed a map.

What complex things did you have in mind?

EDIT: Double post after I edit again. Can only the mods delete the first post? If so, please do, or tell me how I can for future reference. Also, note to myself: preview before posting typo-riddled messes!
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Saul » Mon Mar 11, 2019 10:57 pm

There are loads of musicians out there, some very experienced indeed for whom the whole recording, tech side of things is always shrouded in a deep fog. Speaking for myself I know "something" about everything but not everything about everything...if you see what I mean? ;) Some things I know a lot about..acoustic guitars, computer tech, website hosting and so on and other things such as music theory which I know some basics of but I 99% play by ear. I "could" learn it but it would bore me to death.

You will be able to edit your posts soon it is just for new members there are always restrictions in order to cut down on spam on the forum.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by jnm2 » Tue Mar 12, 2019 8:07 am

The problem is, as far as I understand it, the UX16 MIDI connector has two lights; the red, indicating the driver is installed and it's working, and green, which should only light up if MIDI signal is being transmitted from keyboard to DAW. This is not the case. Both lights are on constantly, whether I play or not, only green is flashing ever so slightly.
As my English is not that good I just did a quick search for "Active Sensing" on the page... instead of reading all.
Active Sensing is not stated yet, so here it is : a lot of Yamaha synths do send the "Active Sensing" midi-signal. This signal is constantly and about every 300 mseconds, so most probably your PSR does send that too and makes both ligths of the UX16 burning constantly. That should not be a problem, but if there is any possability to turn Active Sensing off, the green LED wont ligth up constantly. Active Sensing does not interrupt other midi signals.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by SeaGtGruff » Tue Mar 12, 2019 9:33 am

The keyboard is probably sending MIDI clock signals as well. If you view the MIDI output coming from a keyboard using a utility program such as MIDI-OX, it’s perfectly normal to see a continuous stream of MIDI clock signals and Active Sensing signals. You can usually switch the keyboard between External Clock Off (which means it will use its own internal MIDI clock) and External Clock On (which means it will use any MIDI clock signals that it receives).
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Tue Mar 12, 2019 2:22 pm

@Saul: I see about the posts, thanks for clarifying that. I know something about some things, nothing about everything, and too much about nothing myself. :lol:

I hope you know there are better ways to exit this crazy world than death by music theory. I've been there myself; it doesn't bore me as much as frustrate me to suicidal edges, sometimes :lol: I haven't given up on it despite all frustrations yet, so I must be really into it.Playing by ear beats everything else, if you've got the talent and at least one person to testify that you really can play well outside of your mind :P
It's difficult to believe, but I have known a few people that have zero pitch. They can recognise and name a song, and hear the melody in their head, but by Jiggly, they cannot, for the life of them, sing it correctly. Tell them to sing 'Mary Had a little lamb', and they will muck it up. It's a grand laugh, if you're cruel. :twisted:

@jnm2: Any idea how to turn it off?

@SeaGtGruff: It used to send clock signals to SO like crazy, but I was advised to turn the MIDI CLOCK option off, so that's how I have that set at the moment.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by jnm2 » Tue Mar 12, 2019 4:20 pm

Xlyophonetic wrote:
Tue Mar 12, 2019 2:22 pm
@jnm2: Any idea how to turn it off?
No, unless the manual sais how to, but I don't have that instrument ...
Many Yamaha synth have that active sensing.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Tue Mar 12, 2019 9:44 pm

Alright, I'll go through the manual to see about that setting.

About the cables it's as I feared: they are non-existent in this backward ''country'' where nobody's ever heard of a DAW, and few of a USB cable. I can't order online, because the shipping costs are extortionate, and I am not paying (even if I could) 50$ or more to have a 5$ cable shipped. I looked in the supposedly most equipped tech stores here; there is still an off chance that I might find a cable like this in a smaller store.

I have managed to convince the Presonus tech chap to remote control my settings again, and I will tell him about this settings you have mentioned. This is the best chance I've got now, although I'd like those cables even if this one worked, just for safety (because UX16 works when it feels like working, and doesn't work when it doesn't feel like working. Yes, I believe the damned thing is sentient :lol: ), and to see where the problem is, so if I have a chance to visit any stores even farther away, I will.

Is there anything you suggest I mention to the tech support guy; anything vital to check, settings-wise? Your expertise is much appreciated.

I will keep you updated. I hope we get the thing running; last time we did, but only for awhile, so this is only a temporary solution.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Saul » Wed Mar 13, 2019 12:07 am

Yeah depends where you are but everything is pretty costly to post these days.

Did you try these guys https://musicmax.si they do MIDI cables. Of course that is only of particular use if you leave anywhere near Ljubljana. Most music stores should have MIDI cables though, even in Slovenia :)
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Wed Mar 13, 2019 12:39 am

Yes, MUSICMAX is where I got some of my gear, and some off Ebay when the cost of it was greater than the shipping (and I was once-in-a-lifetime-lucky to get some fees returned that amounted to enough to afford it). You'd think they would have MIDI cables right, but apart from the one you mentioned, they have neither MIDI cables, nor interfaces. In fact, I was asked what a DAW was in every store but that one. The market for music production is not huge here; far from it. There are three or four professional studios (if that) in the whole country (and thus too expensive for non-professional to afford); other than that, there is a very, very small community of bedroom producers. There are no forums to find them online (there is one, but it is inactive for the most part), and in real life....well, let's just say from experience these are not people to be found in coffee shops or shopping malls (they are mole-like creatures mostly ensconced in their beedroom studios. I used to post ads online to find people to work with, but nobody was serious about it. I was given a few stores I can check, so I will check those when I go out next (late next week).

As for the remote session: the tech chap fixed the problem in less than a minute. I asked him why he had put me through the torture when he could have saved me the trouble and done this before, and he said that he wanted me to learn on my own and not rely on others, which is fair enough. I've got these settings screenshot now, in case they reset. Apparently some settings in SO had reset, as I had thought. I'll still get those cables, though, because he, too, said that those would be better.

So you can lock this thread now, if you'd like, but I have this forum bookmarked now if I ever run into any trouble, or just to discuss gear. Thank you all for your wonderful advice :)
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Saul » Wed Mar 13, 2019 1:55 am

I am very happy to hear you got it sorted out and that it was just the settings in Studio One that were the issue.

We generally don't lock threads on this forum because even years later someone may come along who wants to add to the discussion or ask about something so it's all useful :)

Keep us posted on how you get on with your PSR and Studio One and remember, you can always ask any questions here no matter how simple or complex. All of us are very happy to help if we can :)
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Mon Apr 22, 2019 3:57 pm

Can't see if this thread is locked or not, so I'll just post to find out.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Mon Apr 22, 2019 5:49 pm

Ok, it isn't. Good. Because I'm back with the same troubles.

I had everything fixed up already when my computer bluescreened on me and all my data was lost forever. I had to reinstall S1 again, all the dull drivers and try to remember all the complex settings, which I can't, because I cannot emphasise enough about how I don't care about technology or DAWs (crying fits and all involved over how much I can't get anything to work). If I had any disposable income at all, I would rent a studio, hire an engineer and pay experts who care about this to do everything properly (everyone is sure to remember about things they care about, but usually forgets the things they don't care about. Imagine talking to a good friend whom you care for. You will remember every silly thing they say. That friend is the arty part of music-making for me. Now imagine a leeching acquaintance you are not at all interested in, but you need to be around them, because they are your favourite sibling's spouse or something, so they are unavodiable. You won't care or remember the irrelevant things they say, but you won't tune out completely so your sibling won't go on about what an inattentive listener you are. That's the tech part of music making in my case. Sorry for being colourful :P), and I would worry about chords and lyrics and the things I actually care about, but that's not where I am in life now, so this is my only option to put idea to paper....er, DAW :P

I had asked here the last time I was having MIDI problems, and I couldn't believe how prompt and kind all you chaps were to me compared to the rudeness and shrugs I had receieved from PRESONUS tech support people. I was so happy when everything seemed to work, and now this. So I am asking for your help again to help me set this up, as both S1 and MIDI are causing me problems AGAIN. I have already written to PRESONUS, but so far, no response. Needless to mention, I cannot wait to switch to another DAW when I can afford it, and this time to one that I can read people say has a tech support team that has some respect for people who buy their products-- where it is expicitly stated that if you purchase the PRO version, you get unlimited tech support. Nonsense. I'll post another time so this doesn't get too long.

*no offence to any PRESONUS fans. My experience with them is horrendous, but I have no doubt there are all kinds of experiences out there with any DAW, so if you say everything's been smooth sailing for you, I believe you. For my part, it's been a waste of time and money as far as they are concerned.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Xlyophonetic » Mon Apr 22, 2019 6:01 pm

Ok, so my problems are the same as before, basicaly. I can't get S1 to fucntion, nor my US16 cable to connect to the virtual instruments. Is it too much to hope somebody here has some experience with setting up S1 to work (I need to get my keyboard, Audiobox and mic to work, and the manual has never worked for me)? If so, please let me know. I shall be beholden to your expertise, because PRESONUS has gone radio silence on me.

Now, about my UX16, which I am certain you can help me with. I have downloaded the driver, and both the red and green light should be on, right? However, only the red one is on, and even that one is on on and off. It blinks, and when I click on it, it says ''DRIVER ERROR'' briefly, then disappears. I've never had this problem before; I have not changed the USB port from the way it was downloaded to. Any idea what I should try? I have installed and uninstalled several times, and in the best case, only the red light is on, or even that is not recognised. Any ideas why?

Thanks in advance for any tips! I am so weary of having to waste months only to set things up while my material ages and ages and is being neglected because tech problems are taking the limelight. I assume in other countries studios don't cost a fortune, but there are only a few here, so, you know, monopoly, and sky-high rates. Sigh. I see people who get sick, and they just happpen to have doctors as friends. Or people who find themselves in some legal jam, and they just happen to have barristers and laywers as friends. I've no such luck, so I post on forums and pray that you DAW/tech cognoscenti take some pity on a clueless fellow such as I am ;P

*I should also ask you to not advise me--however well-intentioned--to buy a different cable. I have searched EVERYWHERE, and no other cables are available in the country, and I'm not ordering online, where shipping costs twice as much asd the cable. So please, if you can, try to focus on ideas about how to get the UX16 to work, as it is quite definitely my only option at the time. Also, I know music gear websites list that they have other cables available, but trust me when I say that's not the case in actuality.
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Re: UX16 MIDI TROUBLE BLUES

Unread post by Saul » Mon Apr 22, 2019 6:07 pm

Sounds like a complete nightmare! My wife has just experienced a complete crash on her PC and although technically she could spend hours fixing it (she's a bit of a tech guru) it really would take far too long. So she will just start again with a new SSD hard drive and move on. Sometimes it's the best course of action.

In your case I would look on it as an opportunity to start fresh :)

So just to recap. You have reinstalled your operating system. Installed Studio One, installed the Midi drivers as detailed further back in this thread and yet it still won't work?

For now I would bin Studio One and go with Reaper. It's free and has a good reputation. Also more people on this forum will be familiar with it and may be able to help in more depth. You can download it from here https://www.reaper.fm/

I have a feeling though the real problem might be with the UX16.

Oh and generally speaking we don't lock threads on this forum. It's an ongoing archive of information open to everyone and people are free to add to the conversation no matter how old a thread is or how long since the last post :)
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Re: UX16 MIDI TROUBLE BLUES

Unread post by SeaGtGruff » Mon Apr 22, 2019 6:53 pm

Studio One takes a bit of setup as far as configuring MIDI devices. I have the free edition, so I can try to walk you through some of the setup.

If you want a DAW that's "easy to use," my personal favorite is Acoustica Mixcraft, which is on sale right now through the end of April. You can try it for free, then buy it before the end of April if you like it. It is NOT as full-featured as the "big boys" and does NOT come with a lot of expensive virtual instruments and effects, but you can use just about any third-party plugins with it (even run 32-bit plugins in the 64-bit version of Mixcraft), and you don't need to do any special setup of your MIDI equipment-- just plug everything in and go. Mixcraft does NOT handle SysEx messages; but then neither does Studio One, so if you didn't miss the presence of SysEx capabilities in Studio One then you shouldn't miss them in Mixcraft either.

As far as "free or cheap" options, Cockos REAPER requires purchasing a license if you want to be legal about it, although it will run forever completely uncrippled if you want to use it on a (ahem) "trial" basis-- but the licenses are very inexpensive if you do decide to buy it.

Another completely free option is Cakewalk by BandLab. Cakewalk is a popular and very full-featured DAW that's been around for many, many years, so you should be able to find a lot of online how-to videos about it if you run into any problems with it.
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