Performance disappears when I turn off the Modx

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Pasquino
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Performance disappears when I turn off the Modx

Unread post by Pasquino » Sat Nov 10, 2018 11:25 pm

I edit a performance and I save it using the button STORE, then I turn off the Modx. When I turn on the keyboard I don’t find it anymore. I can’t save any performance. What do I do wrong?
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Re: Performance disappears when I turn off the Modx

Unread post by Saul » Sun Nov 11, 2018 2:52 am

Yeah odd thing but I think you will find it is still there. If you go into category search and then use the search function at the top left of the screen and search for the name you saved it under it will be there. I saved a performance earlier but could not see it when I turned the MODX back on. However I did a search for it and there it was :)
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Re: Performance disappears when I turn off the Modx

Unread post by Pasquino » Sun Nov 11, 2018 12:28 pm

Thanx for the replay.
I did, but I didn’t find the performance even with the search.
When I try to save another performance, I see that “User Perform “ is 0/640 in the Utility/Contents/Store Save page
Before I turn off, it’s all ok: if I save 3 performances the “User Perform“ is 3/640 and I can see those three.
When I turn the Modx back I don’t find the anymore and When I try to save another performance, I see that “User Perform “ is 0/640, again.
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Re: Performance disappears when I turn off the Modx

Unread post by Pasquino » Sun Nov 11, 2018 1:52 pm

Must be something wrong.
I loaded the file PSC SongWriterC 1a.X7U. All the performances worked well, but when turned my Modx off and then on , they were all disappeared.
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Re: Performance disappears when I turn off the Modx

Unread post by Saul » Sun Nov 11, 2018 3:19 pm

I noticed in the manual it says:
The edited Performance will be lost when selecting a different Performance or turning the power off.
Which I take to mean IF you don't store it first although they put that note after the [STORE] operation which is probably a little confusing for some. :confusion-confused:

Also it doesn't make clear in the manual where your new performances are stored or how to access them. Of course we would assume they will be in the USER slots but if you store something and then go to the user storage your saved performance is nowhere to be found.

Perhaps the manual needs to be updated to make things a little clearer. Often these things are lost in translation.
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Re: Performance disappears when I turn off the Modx

Unread post by Saul » Sun Nov 11, 2018 3:43 pm

Ok so sorted it on the MODX I have here. All my saved performances are there.

When you turn on the MODX, from the main live set screen choose 'Category Search' and then 'Bank/Favourite' and from the drop down box choose 'User' and you should see your saved performances there. If not let me know.
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Re: Performance disappears when I turn off the Modx

Unread post by Pasquino » Sun Nov 11, 2018 5:52 pm

Nothing, I still can’t see anything.
I have the last OS installed
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Re: Performance disappears when I turn off the Modx

Unread post by Saul » Sun Nov 11, 2018 6:05 pm

Ok can you walk me through the process you are using?

Start from creating a performance by selecting the sounds you want to use and then go through each step from there.
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Re: Performance disappears when I turn off the Modx

Unread post by Saul » Mon Nov 12, 2018 10:54 am

Ok thanks for uploading that video. Can't see anything you have done that is not correct and the performance should be saved and still there when you turn the MODX back on again.

Obviously something wrong there. I tested the MODX again this morning and my saved performances are still there and they show up when doing a search by title.

There are only a couple of things you can do. First I would perform a factory reset so everything is back to defaults, make sure the firmware is updated to the latest version which is 1.00.1 and then see if it is saving your performances but if that doesn't work I think the only course of action is to get your MODX replaced.

I wonder if anyone else is experiencing the same issues?
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Re: Performance disappears when I turn off the Modx

Unread post by Pasquino » Mon Nov 12, 2018 9:12 pm

Solved!
In Utility->Setting->Advanced "INIT ON BOOT" was On. In my case it must be Off.
Thanx for your patience.
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Re: Performance disappears when I turn off the Modx

Unread post by Saul » Mon Nov 12, 2018 9:27 pm

Pasquino wrote:
Mon Nov 12, 2018 9:12 pm
Solved!
In Utility->Setting->Advanced "INIT ON BOOT" was On. In my case it must be Off.
Thanx for your patience.
Thanks for the update. Odd that it would have been on as default but glad to hear you got it sorted and that there is actually nothing wrong with your MODX :) :clap:
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Re: Performance disappears when I turn off the Modx

Unread post by anotherscott » Mon Nov 12, 2018 10:16 pm

Pasquino wrote:
Mon Nov 12, 2018 9:12 pm
Solved!
In Utility->Setting->Advanced "INIT ON BOOT" was On. In my case it must be Off.
Yes, it has to be off, otherwise I think it's basically doing a factory reset every time you turn it on. I'm wondering, maybe you bought a display model? It would be logical for a store to enable this, since people mess with showroom settings all the time, and this allows the store to put everything back to normal at any time just by turning the unit off and on again.
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